Feedback, reviews, loyalty, and recommendations for SMEs
Spokk integrates AI-generated feedback, reviews, loyalty programs, recommendations, and automation into a single platform for small businesses. A quick check-in triggers the entire sequence: a 15-second feedback form, an AI-generated Google review draft ready to copy in seconds, loyalty rewards tracking per visit, and a unique referral link—all sent via SMS/email at the right time. No more juggling multiple tools. Set up in 5 minutes, and Spokk runs your customer growth engine on autopilot.
For restaurant owners, Spokk enables automated collection of customer feedback and AI-generated Google review drafts. Example: After a customer dines, Spokk sends an SMS for feedback, then uses AI to draft a review, leading to a 3x increase in Google reviews.
For barber shop owners, Spokk automates a loyalty program and referral system to encourage repeat business. Example: A barber uses Spokk's QR code check-in for visits, automatically rewarding customers after a set number of haircuts and providing a referral link for discounts.
For dental clinics, Spokk simplifies gathering patient feedback and generating online reviews. Example: Spokk sends a 15-second feedback form via SMS after appointments, then uses AI to draft personalized Google reviews from positive feedback, improving online reputation.
For gym owners, Spokk automates customer retention through loyalty programs and acquisition via referrals. Example: A gym uses Spokk to track member visits for loyalty rewards and automatically sends a referral link to members who provide positive feedback, bringing in new clients.
Spokk offers tiered pricing plans starting at $49/month for the Starter plan, which supports up to 250 customers per month. The Growth plan is $82/month for 500 customers, and the Pro plan is $166/month for 1,500 customers. Annual billing offers a discount equivalent to two months free.
Spokk does not offer a free tier, but all plans include a 14-day free trial. You can start using the platform and its features without charge until your trial period ends.
Popular alternatives to Spokk include Podium, Birdeye, and Reputation.com, which offer similar features for managing customer feedback, online reviews, and loyalty programs.
While the provided search results do not explicitly detail Spokk's GDPR compliance or specific security measures, the platform integrates with HubSpot and offers API access, suggesting a focus on data integration and management. For detailed information, it's recommended to consult Spokk's official privacy policy or contact their support.
Spokk is a web-based platform, meaning it can be accessed through any web browser on desktop or mobile devices. There is no mention of dedicated mobile or desktop applications.
Spokk automates customer feedback, review generation, loyalty programs, and referrals via SMS. After a customer check-in, Spokk sends automated messages for feedback collection, AI-generated review drafts, and referral links, all managed through a single platform.
Spokk supports integrations with HubSpot and offers API access for custom connections. This allows businesses to trigger Spokk's automated growth sequences from their existing tools.
We're still verifying the official pricing for Spokk. In the meantime, the most up-to-date plans and prices are available directly on the publisher's website.
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