AI-powered knowledge base integrated into your everyday tools
Guru is an AI platform for knowledge work, providing a verified source of truth for the enterprise. It allows users to ask, discuss, and search using the company's verified knowledge, and then automates knowledge maintenance. Answers are always cited and secure, with assurances like SOC 2, GDPR, SSO, Encryption, Zero data retention, and Data Masking (DLP). It offers Desktop AI with chat and search, AI insights grounded in company knowledge, knowledge management automation to maintain accuracy, and enterprise AI search with verified answers across all systems. Users can build custom AI Knowledge Agents for various roles (HR Buddy, Compliance Advisor, Sales Optimizer, Product Expert, Support Superhero). The platform unifies documents, conversations, and applications, continuously improves trust through AI-powered content verification, and provides access wherever work happens with trusted answers in every workflow, all with permission-aware governance for every AI response.
For customer support agents, Guru enables quick access to verified answers and product information. Example: An agent can get an instant, accurate response to a customer query about a specific product feature directly within their support ticket interface, reducing resolution time.
For sales representatives, Guru provides immediate access to the latest sales playbooks and customer insights. Example: A rep can pull up current pricing details and competitive talking points directly within their CRM, ensuring they have the most up-to-date information during a client call.
For HR professionals, Guru automates the distribution and updating of employee policies and onboarding materials. Example: New hires can access company benefits information and HR policies directly through their browser as they onboard, without needing to ask repetitive questions.
For product engineers, Guru centralizes technical specifications and best practices within their development workflow. Example: An engineer can find detailed API documentation or code examples directly within their IDE, accelerating development and reducing errors.
For marketing teams, Guru ensures consistent brand messaging by providing easy access to brand guidelines and campaign assets. Example: A marketer can quickly find approved logo usage and campaign messaging frameworks directly within their design tool, maintaining brand integrity across all materials.
Guru offers various pricing plans tailored to different team needs. While specific pricing details are not publicly listed without a demo request, they offer monthly and annual billing options. Costs are generally based on the number of users in your workspace.
Guru does not appear to offer a permanent free tier for its full-featured plans. However, they do provide a free trial period for users to explore the platform's capabilities before committing to a paid subscription.
Popular alternatives to Guru include Notion, Slab, Confluence, and Bloomfire. The best alternative depends on your team's specific needs regarding features, integrations, and pricing.
Guru is designed with security in mind and aims to be GDPR-compliant. They emphasize features like built-in verification to ensure information accuracy and security for your knowledge base.
Guru is accessible via a web browser and offers browser extensions for Chrome and other platforms. While a dedicated desktop application isn't explicitly mentioned, its integration into everyday tools like Slack and Chrome provides broad accessibility.
Installation typically involves adding Guru's browser extension to your web browser (like Chrome) and integrating it with your existing tools such as Slack. Specific setup instructions are available through their support resources.
Guru is an AI-powered knowledge management platform used to create, organize, and share internal company knowledge. It integrates directly into workflows, providing AI-suggested answers and ensuring information is up-to-date.
We're still verifying the official pricing for Guru. In the meantime, the most up-to-date plans and prices are available directly on the publisher's website.
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